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Rewarding experiences for travellers around the world

Travello community can discover things to do nearby and save ideas on what to do in their next trip

Partner
Type
Mobile App
Featured
Solution
Livn API Wholesale
Development
Timeframe
6 weeks

Travello was created to fill the gap in social media in travel. Its success can be attributed for the ability to grow and sustain a connected tribe of passionate travellers. 

Travello team is continuously looking for new ways to create meaningful connection between users. Searching, booking and recommending experiences is part of a daily routine for most of travellers. By enabling mobile curated bookable content, Travello was also increasing functionalities, reach and engagement to its app. 

Livn and Travello share vision that travel companies should enrich traveller experiences by merging technology and end-user personas that can unlocks real-time discovery, connections and experiences.  

TRAVELLO
Requirements
Livn
Solutions
Travello users rely on the app to make the most of their trip. It includes meeting people and finding unique experiences in-destination.
The Livn API serves up bookable experience inventory live and in real-time. It means, travellers can book their experience within hours of start times.
Travello technology allows the company to recommend experiences through push notification based on users’ geo-location.
Livn inventory is geo-coded, allowing Travello to map their user location to available experiences nearby.
Travello chose Livn to be responsible for the entire relationship with global tour experience inventory, including contracting, payment, cancellation and financial reconciliation.
Livn Wholesale offers a complete service model, where partners can offer the experiences to its users not needing to worry about the back-end agreements, procurement and finances with tour operators.
A partner that is focused and committed to working together on initiatives using the portfolio of experiences to increase app engagement.
Livn dedicated a project team to define and execute on Travello’s strategic initiatives leveraging Livn’s resources, domain expertise and relationships with experience providers hand-picking key experiences that would be suitable for A/B testing within the Travelllo app user profiles. By working together Travello was able to gain validation around different ways of offering the experience deals.

BUSINESS OUTCOMES

  • Travello intends to extend it’s offer to accommodation and other travel services people use when getting transfers. But the most natural billion-dollar market to start was the tours & activities. 
  • Travello community is the company’s key differentiator. By integrating to the Livn API, Travello could increase app relevance and usage with minimal operating cost or resource. 
  • When you open Travello, you feel like you are entering a global community of travellers. Travellers are in search of things to do. Livn solution allows Travello users to instantly book over 35,000 tour & activities products around the globe. 
  • Travello has successfully been able to monetise its user base through the offering of bookable experiences in-destination. 
  • Livn supports the Travello peer-to-peer recommendation feature by allowing the community to browse and book products, while Travello enables them to exchange information. 
  • Travello users have live access to availability, pricing, and bookings of experiences around the world.     

“Travello has grown to be one of the largest travel communities in the world. We’ve done this by keeping laser focus on our purpose – to create a trusted and connected global community of travellers and partners. Thanks to Livn partnership, which started in 2018, our users can explore over 35,000 tours and activities, and book them directly from the app – before arrival and during their trip. We can now leverage the power of peer to peer recommendations and authentic user generated content to inspire in-destination experiences.”

RYAN HANLY
Travello Co-Founder

TRAVELLO INTEGRATION

Travello & Livn API integration

  DID YOU KNOW?  

STUDY BY GOOGLE TRIPS REVEALED THAT 85% OF TRAVELLERS WAIT UNTIL THEY ARE IN-DESTINATION TO PURCHASE EXPERIENCES AND 60% SAID AUTHENTIC PEER-TO-PEER USER GENERATED CONTENT WAS THE MOST INFLUENTIAL ON THEIR TRAVEL DECISION MAKING.    

ABOUT TRAVELLO

  • Travello is a social networking app that connects travellers from all corners of the globe. 
  • Travello enables travellers to connect via the app, match travel plans with others, create events and get help from other travellers. 
  • The app has over 900,000 users across 180 countries. 
  • User growth is tracking at 10-15 per cent month-on-month. 
  • The app allows online connection with other travellers. This feature is especially relevant for millennial travellers as they are used to get to know people and discover places through digital platforms. 
  • The company launched their Rewards Program late 2019 - rewarding travellers not just for the transactions they make, but for their contributions and social interactions inside the Travello app such as setting up a profile, posting, by the number of likes a post receives, and the number of followers.   

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