Sean Martin is the General Manager for Flight Centre Travel Group (Youth) - Australia’s largest travel company. Livn and Flight Centre have collaborated for four years, which Sean identifies as “an incredibly valuable partnership.”
Discussing the advantages of working with Livn, Sean states, “Livn is the only company that delivers real-time, live availability, and access to worldwide tours and activities, all in one place.
“What this means for our consultants is they only have to go to one place when they’re looking to book tours and activities. It’s instantaneous for our customers, in terms of getting availability and booking tours.”
For tour operators and customers, the ability to make bookings close to departure and while in-destination is revolutionary. It also allows consultants to book experiences for their clients when they have already started their trip.
The time and resources saved by using Livn’s API also drives efficiency. As Sean explains, “Consultants are spending a lot less time waiting on the phone, so they’re a lot more productive, and we are getting tickets direct from the supplier; very similar to the way we deal with our airlines.”
Livn has spent years cultivating partnerships and integrating with the best tour operators globally. Sean confirms the quality assurance offered by Livn, remarking that “All of Livn’s products are hand-picked, and they are verified as well, so we can sell these with absolute confidence to every single one of our customers.”
Livn is continuously expanding its supplier network. Which means that partners don’t need to procure or curate new products, they simply become available on the platform – an there are new products being added daily. This organic growth benefits partners and travellers. Sean confirms it with “There is no way we would be able to procure such wider range of products with instant technology that our consultants can literally access anywhere in the world.”
Taking everything offered by the API in combination, Sean determines Livn is a pre-packed solution that makes perfect sense for their business.
